Appendix 4: Answers to Reinforcement Quizzes
Answers to Reinforcement Quiz ñ Section VII
1. What was the main objective of the 2002 ìE-Government Actî?
a.
promulgate requirements for encryption of sensitive government
data
b. require all federal agencies to publish their external financial
statements online
c.
require federal agencies to use secure web-based technology to
enhance citizen access to government services
d. require common, technical internet protocols among the federal
government and all state governments
Answer: (c). The E-Government Act is intended to make government
service more transparent, citizen-oriented, user-friendly and accessible,
and to make it easier for citizens to communicate with and participate in
government.
2. Which federal agency houses the Office of E-Government and Information
Technology (E-Gov)?
a.
U.S. Department of the Treasury
b. National Institute of Standards and Technology
c.
U.S. Office of Management and Budget (OMB)
d. U.S. Department of Commerce
Answer: (c). The Office of E-Government and Information Technology (E-
Gov), is part of the U.S. Office of Management and Budget (OMB).
3. Name at least three criteria federal agencies are required to use to
measure the performance of their e-government initiatives.
Answer: Suitable performance criteria include the impact of e-government
in helping agencies fulfill strategic goals; customer satisfaction and
customer service; productivity in providing e-government services; and
incorporation of commercial best practices.
4. What federal agency provides supply schedules that may be used by
state, local, and tribal governments to acquire electronic hardware,
software and related professional services?
a.
U.S. General Services Administration
b. National Institute of Standards and Technology
c.
U.S. Department of the Treasury
a.
U.S. Office of Management and Budget
Answer: (a) This list is maintained by the U.S. General Services
Administration.
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AGA Study Guide 1, 2016 Edition

Appendix 4: Answers to Reinforcement Quizzes
5. What is the term for a technology that enables continual updates to web-
based information and enables a userís web browser to alert the user
when updates are posted?
Answer: This technology is known as an ìRSSî feed. The acronym
stands for ìreally simple syndication.î
6. Which one of the following is not
an appropriate guideline for avoiding
ethical lapses related to use of social media?
a.
Do not discuss non-public agency or bureau related information
unless passwords or other privacy controls are in place.
b. Do not engage in vulgar or abusive language, personal attacks of
any kind, or offensive terms targeting individuals or groups.
c.
Do not endorse political parties, candidates, or groups.
d. Assume that any content you post may be considered in the public
domain, will be available for a long period of time, and can be
published or discussed outside your or the agencyís control.
Answer: (a). Even when passwords or other privacy controls are in place,
non-public information about the agency or bureau should not be
discussed using social media.
7. Which agency publishes standards for electronic encryption to protect
"personally identifiable informationî (PII)?
Answer: The National Institute of Standards and Technology (NIST)
publishes standards for electronic encryption to protect "personally
identifiable informationî (PII).
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AGA Study Guide 1, 2016 Edition

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AGA CGFM Study Guide 1: Governmental Environment